1. General Terms

This website is operated by Kurodesk. Throughout the website, the terms “we,” “us,” and “our” refer to Kurodesk.

By accessing Kurodesk.in, browsing products, creating an account, placing an order, or purchasing products from our online store, you acknowledge that you have read and agreed to these Terms of Service.

If you do not agree with any part of these terms, please do not use our website or purchase products from Kurodesk.

2. Products and Product Information

Kurodesk makes reasonable efforts to ensure that product descriptions, product images, prices, sizes, colors, specifications, and other information displayed on our website are accurate and up to date.

However, please note that:

• Product colors may appear slightly different depending on your device, monitor, or screen settings.
• Minor variations in appearance, texture, stitching, finish, or measurements may occur due to manufacturing and production processes.
• Product availability, specifications, descriptions, and other information may be updated or changed without prior notice.
• Kurodesk reserves the right to correct errors, inaccuracies, or omissions in product information.

We also reserve the right to discontinue products or modify product offerings at any time.

3. Pricing, Offers and Discounts

All product prices displayed on Kurodesk.in are listed in Indian Rupees (₹), unless otherwise stated.

Product prices, promotional offers, discounts, and other pricing information may be changed, updated, or discontinued at any time.

While we make every effort to maintain accurate pricing, technical errors or incorrect prices may occasionally occur. If an order is placed with an obvious pricing error, Kurodesk may contact you before processing the order.

4. Online Orders and Order Acceptance

When you place an order through the Kurodesk online store, you agree to provide accurate and complete information, including your name, delivery address, phone number, and other required details.

When placing an order, you confirm that:

• The information provided by you is accurate and complete.
• You are authorized to use the selected payment method.
• The shipping address and contact details are correct.
• You will comply with these Terms of Service.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted, processed, or shipped.

Kurodesk reserves the right to refuse, cancel, or limit an order where necessary, including in cases involving:

• Product availability issues
• Incorrect product or pricing information
• Suspected fraudulent or unauthorized transactions
• Incorrect or incomplete customer information
• Delivery limitations
• Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate payment method.

5. Payment and Payment Security

Kurodesk accepts the payment methods displayed during checkout. Payments may be processed through authorized third-party payment gateways and service providers.

Kurodesk does not intentionally store complete credit card, debit card, or other sensitive payment credentials on its own systems.

By completing a purchase, you authorize the applicable payment provider to process the transaction according to the payment method selected.

6. Shipping and Delivery

Kurodesk aims to process and dispatch customer orders within the estimated processing time displayed on our website.

Estimated delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, operational delays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address, PIN code, phone number, and other delivery details.

For complete information about order processing, shipping, delivery timelines, and tracking, please refer to our Shipping Policy.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds for Kurodesk orders are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order to understand the applicable eligibility requirements, return period, product conditions, and refund process.

Products that do not meet the applicable return conditions or are returned outside the permitted return period may not be eligible for a return, exchange, or refund.

8. Order Cancellation

Customers may request cancellation of an order as soon as possible after placing it.

Cancellation may only be possible before the order has been processed or shipped. Once an order has been shipped, cancellation may no longer be possible and the applicable return process may apply.

To request an order cancellation, contact Kurodesk customer support using the contact information provided on our website.

9. Customer Responsibilities

By using Kurodesk.in, you agree not to:

• Use the website for any unlawful or unauthorized purpose.
• Violate any applicable law or regulation.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the security or operation of the website.
• Submit false, misleading, or fraudulent information.
• Use the website to conduct fraudulent transactions.
• Copy, reproduce, sell, or commercially exploit website content without permission.

10. Intellectual Property Rights

All content available on Kurodesk.in, including but not limited to logos, brand names, product photographs, product images, graphics, designs, text, product descriptions, videos, website layout, and other materials, is owned by or licensed to Kurodesk.

Such content is protected by applicable intellectual property and copyright laws.

You may not copy, reproduce, modify, distribute, republish, sell, or commercially use Kurodesk content without prior written permission.

11. Third-Party Services and Websites

Kurodesk may use third-party services for payment processing, shipping and delivery, analytics, website functionality, customer support, and other business operations.

Our website may also contain links to third-party websites. Kurodesk is not responsible for the content, security, privacy practices, or policies of third-party websites or services.

Your use of third-party services may be subject to the terms and policies provided by those third parties.

12. Website Disclaimer

Kurodesk provides its website and content on an “as available” basis. We make reasonable efforts to maintain accurate information and reliable website functionality.

However, we do not guarantee that:

• The website will always be available or uninterrupted.
• The website will always be completely free from errors.
• All website information will always be current or error-free.
• The website will be completely free from technical issues.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Kurodesk shall not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.

Nothing in these Terms of Service limits any liability or customer rights where such limitation is prohibited by applicable law.

14. Force Majeure

Kurodesk will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, government actions, strikes, transportation disruptions, technical failures, courier disruptions, or other unforeseen events.

15. Changes to the Terms of Service

Kurodesk may update or modify these Terms of Service from time to time to reflect changes in our business, services, website, or applicable requirements.

Changes will be posted on this page along with an updated “Last Updated” date. Continued use of Kurodesk.in after changes are posted constitutes acceptance of the updated terms.

16. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms of Service or your use of the Kurodesk website shall be subject to the jurisdiction of the appropriate courts in India.

17. Contact Kurodesk

If you have questions about these Terms of Service, orders, payments, shipping, returns, or other Kurodesk services, please contact our customer support team.